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5 communication tips that will build trust and strengthen all your business...
When it comes to building real trust between yourself and your clientele, customers or prospects, there’s nothing better than good, honest communication. Communications expert and former editor of...
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Six tips to achieve more powerful and effective business writing
Businesses utilise all kinds of writing in their day-to-day dealings, from emails, newsletters or web articles to formal business documents, advertising and marketing materials. Is your business...
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How to build respect, value and trust in your client and supplier relationships
Feeling valued and respected inspires people to feel trusted and do more, and this goes for any relationship, working or otherwise. However, as solo business owners, it’s especially important that we...
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“Speak up, challenge each other, but for the right reasons”: Joe Hart on safe...
Navigating personal and professional relationships within a business can be challenging at the best of times. For small business owners, it is especially important to approach difficult conversations...
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How to use active listening to become a better leader
Natasha McNamara is a vocal coach and communication specialist who assists everyone, from politicians to CEOs and small business owners, to communicate more effectively. She joined editor Cec Busby on...
View Article7 steps to better telephone etiquette in your business
In this fast-paced digital world, where emojis have replaced handshakes and texts have taken over conversations, the humble telephone still holds its ground. Whether you’re running a small business or...
View ArticleThe best ways to become a go-to media expert in your industry
Media interviews are like nailing any new life skill, they require specific preparation, practice and execution to make you stand out and feel great doing it, explains Amber Daines, Chief Communicator...
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How to produce a professional podcast
Did you ever watch a magician and find yourself absolutely fascinated by the tricks, yet intrigued about what’s going on behind the scenes? That’s a bit like podcasting. People who’ve never had a...
View ArticleHow to build your confidence when speaking publicly
We have all been there, whether it’s at a conference, an event or even the all-staff Town Hall. At first, it feels slightly awkward; the nerves of the presenter clearly visible. Everyone hopes it’s...
View ArticleSix ways to overcome writer’s block without thinking too hard
Writer’s block is a myth. There, I said it. Yes, you will have days where you can’t think of anything to write about. Sure, the words won’t come as naturally as they used to. But it’s not like an...
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